Returns & Exchanges

At Galleon Supplies, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for unused items in their original packaging. Whether you received the wrong item or simply changed your mind, our team is dedicated to ensuring a smooth and transparent refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the items in their original shipping box, ensuring all tags, manuals, and protective materials are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to the outside of the package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.